Hospitality
AnonymizedFive-star resort in Punta Cana
- Challenge
- High rotation, inconsistent shift protocols and VIP guests without a defined risk profile.
- GDS intervention
- Initial audit, security program redesign, three-ring access control, 24/7 supervision from the command center and ongoing on-site training.
- Result
- Zero reported incidents over 24 months of continuous operation and a 41% reduction in alert response time.
0incidents in 24 months